Am I unlucky or does the iOS version is full of bug?

TiTwo102 · January 13, 2022, 11:16pm

I wanted to put my files in the cloud but not unencrypted. I did my research and found Cryptomator, which looked nice. Downloaded the iOS app and was ready to pay before I figured out there was a 30 days free test. I used this, fortunately.

I created a local vault on my iPad and put files into it. Just basic pdf, folders and subfolder. About 150 files and 40 Mo. About 10% of my files are simply inaccessible. When I want to open a folder, an error appears.

I tried with other files, other folders, other vaults. Every time the same thing.

Glad I did tests and didn’t put my files without hesitation.

I know Files app on iOS / iPadOS is pure trash, but wow, I wasn’t expecting such a mess.

Don’t know if its Files app fault, Cryptomator fault, or my fault, maybe I’m doing something wrong (even if I’m litteraly just copying 40 Mo of files).

Am I the only one with this problem ? Any solution ?
I confess I don’t trust Cryptomator anymore…

Michael · January 14, 2022, 5:59am

I am using the iOS app frequently every day with several vaults on different locations and do not face problems.
What does the error message say?

tobihagemann · January 14, 2022, 7:54am

If you’re getting errors, it would be great to post the error from the log file (accessible via settings).

TiTwo102 · January 15, 2022, 5:13pm

So, here are the error messages I have.

When I upload a Folder, some subfolder have a « waiting » information. No matter how much I wait, it doesn’t disappear.

If I try to open this folder, a error message is on screen.
Basically, it says « unable to display folder content because of unknow error ».

And if I try to delete these folders, this error message pops up. Which means « impossible to finish the operation, impossible to communicate with the help application ».

Important note : If I upload alone a subfolder that didn’t work as a subfolder, It work bit his subfolders may not.

I can’t put all the files you ask because there is files names in it but here are quotes :
From org.cryptomator.ios
2022/01/15 16:46:20:079 Removing all unused FileProviderDomains failed with error: Error Domain=NSPOSIXErrorDomain Code=22 “Default domain cannot be removed” UserInfo={NSDescription=Default domain cannot be removed}

From org.cryptomator.ios.fileprovider
2022/01/15 16:35:21:013 enumerator(for: NSFileProviderItemIdentifier(_rawValue: NSFileProviderRootContainerItemIdentifier)) failed as the extension is not initialized
2022/01/15 16:35:58:165 enumerator(for: NSFileProviderItemIdentifier(_rawValue: NSFileProviderRootContainerItemIdentifier)) failed as the extension is not initialized
2022/01/15 16:37:04:008 enumerateItems getAdapter failed with: cachedAdapterNotFound for identifier: NSFileProviderItemIdentifier(_rawValue: NSFileProviderRootContainerItemIdentifier)
2022/01/15 16:37:26:824 importDocument uploadFile failed: Error Domain=NSFileProviderErrorDomain Code=-1005 “Le fichier n’existe pas.”

[…….]

2022/01/15 16:37:52:307 enumerateItems failed with: Error Domain=NSFileProviderErrorDomain Code=-1005 “Le fichier n’existe pas.” for identifier: NSFileProviderItemIdentifier(_rawValue: 110)
2022/01/15 16:38:24:170 enumerateItems failed with: Error Domain=NSFileProviderErrorDomain Code=-1005 “Le fichier n’existe pas.” for identifier: NSFileProviderItemIdentifier(_rawValue: 3)
2022/01/15 16:38:31:056 enumerateItems failed with: Error Domain=NSFileProviderErrorDomain Code=-1005 “Le fichier n’existe pas.” for identifier: NSFileProviderItemIdentifier(_rawValue: 23)
2022/01/15 16:38:38:708 itemChanged - failed to register file in upload queue with url: file:///var/mobile/Containers/Shared/AppGroup/A3629B6C-DCAD-4B59/File%20Provider%20Storage/D6E46092-3994-4D94/16/Filename.pdf and identifier: NSFileProviderItemIdentifier(_rawValue: 16)
2022/01/15 16:38:40:460 enumerateItems failed with: Error Domain=NSFileProviderErrorDomain Code=-1005 “Le fichier n’existe pas.” for identifier: NSFileProviderItemIdentifier(_rawValue: 13)
2022/01/15 16:39:58:272 Register file in upload queue failed with error: Error Domain=NSCocoaErrorDomain Code=260 “Impossible d’ouvrir le fichier « Anotherfilename.pdf » car il n’existe pas.” UserInfo={NSFilePath=/var/mobile/Containers/Shared/AppGroup/A3629B6C-DCAD-4B59/File Provider Storage/D6E46092-3994-4D94/11/Anotherfilename.pdf, NSUnderlyingError=0x102437650 {Error Domain=NSPOSIXErrorDomain Code=2 “No such file or directory”}}
2022/01/15 16:39:58:282 itemChanged - failed to register file in upload queue with url: file:///var/mobile/Containers/Shared/AppGroup/A3629B6C-DCAD-4B59/File%20Provider%20Storage/D6E46092-3994-4D94/11/Anotherfilename.pdf and identifier: NSFileProviderItemIdentifier(_rawValue: 11)

[……]

2022/01/15 16:40:47:657 enumerateItems getAdapter failed with: cachedAdapterNotFound for identifier: NSFileProviderItemIdentifier(_rawValue: NSFileProviderRootContainerItemIdentifier)