Access Issues to Documents on Cryptomator Vault - Ubuntu 24.04

Hi all,

I’m using Ubuntu 24.04 and I’m encrypting all my documents via Cryptomator to upload them to a cloud service. The HDD is formatted in NTFS.

The problem is that when I try to access those documents in the mounted unit or vault, I can’t open either Word or Excel files, or even listen to audio documents. For example, VLC gives me the following error: “VLC is unable to open the MRL” and LibreOffice Calc shows me this error when I try to open documents: “Acces to “XXX” was denied”. I’ve checked the permissions and they look good, actually I can modify .txt files with the Ubuntu text editor and it gives no error.

This is a problem since I cannot open my documents directly on the vault so they are are not synchronized automatically after modifying them. I have to open them in the Desktop (for instance), modify them, and then copy and paste them to the crypto vault.

Additionally, opening pictures with Image Viewer on folders with +5.000 items takes about 2 or 3 minutes to open, which is way too much.

Could you please help me with these problems?

Thank you in advance.