1.5 upgrade => LOST half of my files

Help
1

Hi,
Happy user since 4 months, I just upgraded to the new version. It took almost 10 hours for dropbox to sync, and I only have 50% of my files… The other 50% are just not there anymore. I did it on my home computer which runs on win10.

The vault was initialy created on my laptop. This one is on Win8.1, and I can’t install the new app.

I’m really sad… Is there a way to have my files back ???
Thanks
Sorry for my english lvl.

2

Anything suspicious in the log file or the upgrade log?

3

Do you want me to copy/paste the content of cryptomator 0/4/9 .log files ?

4

There should be a log file especially for the migration. You can post it here, but be aware that it contains filepathes and other personal information. You might want to edit it before posting.

5

Ok, first of all thanks for your help.

So, when I open with WEBdav, I just have like 50% of my file.
I just tried with Dokany, it’s better, I have like 75%.

But there is a lot of file missing, especially those in deep folders, I mean with a long path.

On the log part, in cryptomator0.log, I have a lot of this type of error :
7:37:15.000 [webdav-013] WARN org.eclipse.jetty.server.HttpChannel - /hiddenByMe*/Prive/GS41/Articles java.nio.file.NoSuchFileException: /GS41/Articles/idees articles.txt: Could not determine type of file C:\Users\

6

I also have a lot of ‘Will be ignored in file listing’ like :
20:33:06.947 [Thread-177480] DEBUG o.c.frontend.dokany.ReadWriteAdapter - (10639) findFiles(): IO error accessing ****PathHiddenByMe/menu.php. Will be ignored in file listing.

7

But I honestly don’t have the required skill to give you the best infos from the debug file. I can send it to you, to avoid publishing it here, if you want.

8

Mhm locks to me like the files are there but cannot be read. Can you make the files available offline and then test this again? I assume you are using an on demand function of dropbox. That would explain the long migration process.

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9

Ok, on my windows file explorer, in Dropbox folder, I selected the Vault, right clicked and selection “local sync”.
I think it’s downloading all the files in my computer, but estimated time is two days…

10

There is a file called upgrade.log. If there were any problematic files, it will contain more info.

Feel free to send it in via PN.

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11

AWESOME IT WORKS!!!

It finally took much less time than expected to “sync local” in dropbox. And know I can see all my files. FYI, it works perfectly with WEBdav and Dokany.

So, I will make a copy (I should have did it before!!!) and try to change the options in Dropbox to only store my files in the cloud and see if your software still work. I will let you know.

Thanks a lot Michael !!!
Also thank you Overheadhunter for your message.

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