Trying to install Cryptomator-1.16.0-x64.exe to try Cryptomator out on my Windows 11 24H2 (OS Build 26100.4061) system and I get this. I am the sole owner of the PC and yes, it does this even if I run the installer explicitly as “Run as Administrator”. System has Webroot AV on it and Webroot isn’t blocking it.
Log file below (forum won’t let me upload it as attachment as I am a new member.)
[49FC:5834][2025-05-25T09:32:38]i001: Burn v3.14.1.8722, Windows v10.0 (Build 26100: Service Pack 0), path: C:\Users\mburns\AppData\Local\Temp\{F74AA851-659A-43FC-AE1F-F9D6AD35E8F7}\.cr\Cryptomator-1.16.0-x64.exe
[49FC:5834][2025-05-25T09:32:38]i009: Command Line: '-burn.clean.room=C:\Users\mburns\Desktop\Cryptomator\Cryptomator-1.16.0-x64.exe -burn.filehandle.attached=828 -burn.filehandle.self=740'
[49FC:5834][2025-05-25T09:32:38]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\mburns\Desktop\Cryptomator\Cryptomator-1.16.0-x64.exe'
[49FC:5834][2025-05-25T09:32:38]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\mburns\Desktop\Cryptomator\'
[49FC:5834][2025-05-25T09:32:38]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\mburns\AppData\Local\Temp\Cryptomator_20250525093238.log'
[49FC:5834][2025-05-25T09:32:38]w055: Could not load or read state file: C:\ProgramData\Package Cache\{1021587d-2b61-41cd-818e-324b72d1fbda}\\state.rsm, error: 0x80070002.
[49FC:5834][2025-05-25T09:32:38]i000: Setting string variable 'WixBundleName' to value 'Cryptomator'
[49FC:5834][2025-05-25T09:32:38]i000: Setting string variable 'WixBundleManufacturer' to value 'Skymatic GmbH'
[49FC:4D4C][2025-05-25T09:32:38]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[49FC:4D4C][2025-05-25T09:32:38]i000: Setting version variable 'WixBundleFileVersion' to value '1.16.0.5719'
[49FC:5834][2025-05-25T09:32:38]i100: Detect begin, 3 packages
[49FC:5834][2025-05-25T09:32:38]i000: Product or related product not found: {82F812D9-4083-4EF1-8BC8-0F1EDA05B46B}
[49FC:5834][2025-05-25T09:32:38]i000: Setting version variable 'InstalledLegacyWinFspVersion' to value '0.0.0.0'
[49FC:5834][2025-05-25T09:32:38]i052: Condition 'false' evaluates to false.
[49FC:5834][2025-05-25T09:32:38]i101: Detected package: winfsp_uninstaller.exe, state: Absent, cached: None
[49FC:5834][2025-05-25T09:32:38]i101: Detected package: Cryptomator.msi, state: Absent, cached: None
[49FC:5834][2025-05-25T09:32:38]i101: Detected package: winfsp.msi, state: Absent, cached: None
[49FC:5834][2025-05-25T09:32:38]i199: Detect complete, result: 0x0
[49FC:4D4C][2025-05-25T09:32:41]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[49FC:5834][2025-05-25T09:32:41]i200: Plan begin, 3 packages, action: Install
[49FC:5834][2025-05-25T09:32:41]i052: Condition '(InstalledLegacyWinFspVersion <> v0.0.0.0) AND ((WixBundleAction = 7) OR (WixBundleAction = 5))' evaluates to false.
[49FC:5834][2025-05-25T09:32:41]w321: Skipping dependency registration on package with no dependency providers: winfsp_uninstaller.exe
[49FC:5834][2025-05-25T09:32:41]i000: Setting string variable 'WixBundleRollbackLog_Cryptomator.msi' to value 'C:\Users\mburns\AppData\Local\Temp\Cryptomator_20250525093238_000_Cryptomator.msi_rollback.log'
[49FC:5834][2025-05-25T09:32:41]i000: Setting string variable 'WixBundleLog_Cryptomator.msi' to value 'C:\Users\mburns\AppData\Local\Temp\Cryptomator_20250525093238_000_Cryptomator.msi.log'
[49FC:5834][2025-05-25T09:32:41]i000: Setting string variable 'WixBundleLog_winfsp.msi' to value 'C:\Users\mburns\AppData\Local\Temp\Cryptomator_20250525093238_001_winfsp.msi.log'
[49FC:5834][2025-05-25T09:32:41]i201: Planned package: winfsp_uninstaller.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[49FC:5834][2025-05-25T09:32:41]i201: Planned package: Cryptomator.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[49FC:5834][2025-05-25T09:32:41]i201: Planned package: winfsp.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: Register
[49FC:5834][2025-05-25T09:32:41]i299: Plan complete, result: 0x0
[49FC:5834][2025-05-25T09:32:41]i300: Apply begin
[49FC:5834][2025-05-25T09:32:41]i010: Launching elevated engine process.
[49FC:5834][2025-05-25T09:32:43]i011: Launched elevated engine process.
[49FC:5834][2025-05-25T09:32:43]i012: Connected to elevated engine.
[3818:1B14][2025-05-25T09:32:43]i358: Pausing automatic updates.
[3818:1B14][2025-05-25T09:32:43]i359: Paused automatic updates.
[3818:1B14][2025-05-25T09:32:43]i360: Creating a system restore point.
[3818:1B14][2025-05-25T09:32:43]w363: Could not create system restore point, error: 0x80070005. Continuing...
[3818:1B14][2025-05-25T09:32:43]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1021587d-2b61-41cd-818e-324b72d1fbda}, options: 0x4, disable resume: No
[3818:1B14][2025-05-25T09:32:43]i320: Registering bundle dependency provider: {1021587d-2b61-41cd-818e-324b72d1fbda}, version: 1.16.0.5719
[3818:1B14][2025-05-25T09:32:43]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1021587d-2b61-41cd-818e-324b72d1fbda}, resume: Active, restart initiated: No, disable resume: No
[3818:1B14][2025-05-25T09:32:43]e000: Error 0x80070005: Failed to write run key value.
[3818:1B14][2025-05-25T09:32:43]e000: Error 0x80070005: Failed to update resume mode.
[3818:1B14][2025-05-25T09:32:43]e000: Error 0x80070005: Failed to begin registration session.
[49FC:5834][2025-05-25T09:32:43]e000: Error 0x80070005: Failed to begin registration session in per-machine process.
[49FC:5834][2025-05-25T09:32:43]e000: Error 0x80070005: Failed to register bundle.
[49FC:5834][2025-05-25T09:32:44]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart: No