Error log file : cannor understand what the error is

02:00:14.247 [main] INFO  org.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.4.15 on Windows 10 10.0 (amd64)
02:00:14.497 [main] INFO  o.c.launcher.IpcProtocolImpl - Received launch args: 
02:00:14.791 [JavaFX Application Thread] INFO  org.cryptomator.launcher.Cryptomator - JavaFX application started.
02:00:14.955 [JavaFX Application Thread] INFO  org.cryptomator.jni.JniModule - loaded WinFunctions.dll
02:00:15.011 [JavaFX Application Thread] INFO  o.c.ui.controllers.MainController - Unable to setPreferencesHandler, probably not supported on this OS.
02:00:16.598 [JavaFX Application Thread] INFO  o.c.ui.controllers.WelcomeController - Current version: 1.4.15, lastest version: 1.4.15
02:01:35.167 [JavaFX Application Thread] INFO  org.cryptomator.launcher.Cryptomator - JavaFX application stopped.
02:01:35.180 [main] INFO  org.cryptomator.launcher.Cryptomator - Shutting down...
02:01:35.192 [Thread-0] INFO  o.c.launcher.CleanShutdownPerformer - Goodbye.

In your case there is no error.

The log file does not only contain errors, Cryptomator also logs general information.

Cannot unlock vault. I used debug mode and got the following : (incidentally, I can open the vault using another computer (vault on Google drive). Hope you can help me resolve this issue

07:37:16.677 [main] INFO  org.cryptomator.launcher.Cryptomator - Starting Cryptomator 1.4.15 on Windows 10 10.0 (amd64)
07:37:16.935 [main] INFO  o.c.launcher.IpcProtocolImpl - Received launch args: 
07:37:17.746 [JavaFX Application Thread] INFO  org.cryptomator.launcher.Cryptomator - JavaFX application started.
07:37:17.983 [JavaFX Application Thread] INFO  org.cryptomator.jni.JniModule - loaded WinFunctions.dll
07:37:18.032 [JavaFX Application Thread] INFO  o.c.ui.controllers.MainController - Unable to setPreferencesHandler, probably not supported on this OS.
07:37:19.645 [JavaFX Application Thread] INFO  o.c.ui.controllers.WelcomeController - Current version: 1.4.15, lastest version: 1.4.15
07:37:25.182 [JavaFX Application Thread] INFO  o.c.k.WindowsProtectedKeychainAccess - Unable to load existing keychain file, creating new keychain.
07:38:08.294 [JavaFX Application Thread] DEBUG org.cryptomator.logging.DebugMode - Debug mode enabled
07:38:09.294 [pool-1-thread-1] DEBUG o.c.common.settings.SettingsProvider - Attempting to save settings to C:\Users\Jean-Pierre Binda\AppData\Roaming\Cryptomator\settings.json
07:38:09.321 [pool-1-thread-1] INFO  o.c.common.settings.SettingsProvider - Settings saved to C:\Users\Jean-Pierre Binda\AppData\Roaming\Cryptomator\settings.json
07:38:11.733 [JavaFX Application Thread] DEBUG o.c.k.WindowsProtectedKeychainAccess - Attempting to load keychain from C:\Users\Jean-Pierre Binda\AppData\Roaming\Cryptomator\keychain.json
07:38:11.733 [JavaFX Application Thread] INFO  o.c.k.WindowsProtectedKeychainAccess - Unable to load existing keychain file, creating new keychain.
07:38:27.134 [Background Thread 2] DEBUG o.cryptomator.cryptofs.ReadonlyFlag - Vault opened for read and write.
07:38:27.520 [Background Thread 2] WARN  org.cryptomator.ui.model.VaultModule - Using WebDAV, because Dokany is not supported.
07:38:27.618 [Background Thread 2] INFO  org.eclipse.jetty.util.log - Logging initialized @71668ms to org.eclipse.jetty.util.log.Slf4jLog
07:38:27.741 [Background Thread 2] INFO  o.c.frontend.webdav.WebDavServer - Binding server socket to 127.0.0.1:42427
07:38:27.797 [Background Thread 2] INFO  o.e.jetty.server.AbstractConnector - Started ServerConnector@708cc958{HTTP/1.1,[http/1.1]}{127.0.0.1:42427}
07:38:27.801 [Background Thread 2] INFO  org.eclipse.jetty.server.Server - jetty-9.4.17.v20190418; built: 2019-04-18T19:45:35.259Z; git: aa1c656c315c011c01e7b21aabb04066635b9f67; jvm 11.0.2+7
07:38:27.843 [Background Thread 2] INFO  o.e.j.server.handler.ContextHandler - Started o.e.j.s.ServletContextHandler@23dc1aa6{/,null,AVAILABLE}
07:38:27.843 [Background Thread 2] INFO  org.eclipse.jetty.server.Server - Started @71893ms
07:38:27.844 [Background Thread 2] INFO  o.c.frontend.webdav.WebDavServer - WebDavServer started.
07:38:27.902 [Background Thread 2] INFO  org.eclipse.jetty.server.session - DefaultSessionIdManager workerName=node0
07:38:27.902 [Background Thread 2] INFO  org.eclipse.jetty.server.session - No SessionScavenger set, using defaults
07:38:27.904 [Background Thread 2] INFO  org.eclipse.jetty.server.session - node0 Scavenging every 600000ms
07:38:27.914 [Background Thread 2] INFO  o.a.j.w.server.AbstractWebdavServlet - authenticate-header = Basic realm="Jackrabbit Webdav Server"
07:38:27.915 [Background Thread 2] INFO  o.a.j.w.server.AbstractWebdavServlet - csrf-protection = null
07:38:27.916 [Background Thread 2] INFO  o.a.j.w.server.AbstractWebdavServlet - createAbsoluteURI = true
07:38:27.916 [Background Thread 2] INFO  o.e.j.server.handler.ContextHandler - Started o.e.j.s.ServletContextHandler@3d09aff8{/a1WCSOP3SttQ/Notes,null,AVAILABLE}
07:38:27.916 [Background Thread 2] INFO  o.c.f.w.s.WebDavServletController - WebDavServlet started: /a1WCSOP3SttQ/Notes
07:38:27.919 [Background Thread 2] INFO  o.c.f.w.s.WebDavServletController - Mounting http://cryptomator-vault:42427/a1WCSOP3SttQ/Notes using org.cryptomator.frontend.webdav.mount.WindowsMounter
07:38:27.968 [Background Thread 2] DEBUG o.c.f.webdav.mount.WindowsMounter - Original Registry value for ProxyOverride is: localhost;<local>;cryptomator-vault:42427;cryptomator-vault;0--1.ipv6-literal.net:42427;0--1.ipv6-literal.net;localhost:42427
07:38:27.971 [Background Thread 2] DEBUG o.c.f.webdav.mount.WindowsMounter - Setting Registry value for ProxyOverride to: localhost;<local>;cryptomator-vault:42427;cryptomator-vault;0--1.ipv6-literal.net:42427;0--1.ipv6-literal.net;localhost:42427
07:38:28.131 [JavaFX Application Thread] ERROR o.c.ui.controllers.UnlockController - Unlock failed for technical reasons.
org.cryptomator.ui.model.Volume$VolumeException: org.cryptomator.frontend.webdav.mount.Mounter$CommandFailedException: Command failed with exit code 2. Expected 0. Stderr: Le pilote de station de travail n'est pas install?.

Vous obtiendrez une aide suppl?mentaire en entrant NET HELPMSG 2102.


	at org.cryptomator.ui.model.WebDavVolume.mount(WebDavVolume.java:62)
	at org.cryptomator.ui.model.WebDavVolume.mount(WebDavVolume.java:46)
	at org.cryptomator.ui.model.Vault.unlock(Vault.java:115)
	at org.cryptomator.ui.controllers.UnlockController.lambda$didClickUnlockButton$0(UnlockController.java:494)
	at org.cryptomator.ui.util.Tasks.lambda$create$0(Tasks.java:33)
	at org.cryptomator.ui.util.Tasks$TaskImpl.call(Tasks.java:139)
	at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
	at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: org.cryptomator.frontend.webdav.mount.Mounter$CommandFailedException: Command failed with exit code 2. Expected 0. Stderr: Le pilote de station de travail n'est pas install?.

Vous obtiendrez une aide suppl?mentaire en entrant NET HELPMSG 2102.


	at org.cryptomator.frontend.webdav.mount.ProcessUtil.assertExitValue(ProcessUtil.java:28)
	at org.cryptomator.frontend.webdav.mount.WindowsMounter.mount(WindowsMounter.java:43)
	at org.cryptomator.frontend.webdav.servlet.WebDavServletController.mount(WebDavServletController.java:102)
	at org.cryptomator.ui.model.WebDavVolume.mount(WebDavVolume.java:59)
	... 12 common frames omitted
07:38:47.931 [JavaFX Application Thread] INFO  org.cryptomator.launcher.Cryptomator - JavaFX application stopped.
07:38:47.935 [main] INFO  org.cryptomator.launcher.Cryptomator - Shutting down...
07:38:47.937 [main] DEBUG org.cryptomator.launcher.IpcFactory - [Server] Shut down
07:38:47.939 [Thread-0] DEBUG o.c.launcher.CleanShutdownPerformer - Running graceful shutdown tasks...
07:38:47.944 [Thread-0] INFO  o.c.launcher.CleanShutdownPerformer - Goodbye.

Le pilote de station de travail n’est pas install?.
Vous obtiendrez une aide suppl?mentaire en entrant NET HELPMSG 2102.

Well I don’t speak French, but when I translate your error I guess something is missing on your machine. Are you using Windows Server? In this case the following answer may help you: