Problem with openning an vault

Help Desktop App
1

Hello,

I have a problem opening my safe, when I type the password it presents me this error instantly:

org.cryptomator.common.vaults.Volume$VolumeException: Unable to mount Filesystem
	at org.cryptomator.common.vaults.FuseVolume.mount(FuseVolume.java:53)
	at org.cryptomator.common.vaults.FuseVolume.mount(FuseVolume.java:42)
	at org.cryptomator.common.vaults.Vault.unlock(Vault.java:132)
	at org.cryptomator.ui.unlock.UnlockWorkflow.attemptUnlock(UnlockWorkflow.java:107)
	at org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:90)
	at org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:44)
	at javafx.concurrent.Task$TaskCallable.call(Task.java:1425)
	at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
	at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
	at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)
Caused by: org.cryptomator.frontend.fuse.mount.CommandFailedException: ru.serce.jnrfuse.FuseException: Unable to mount FS
	at org.cryptomator.frontend.fuse.mount.MacMounter.mount(MacMounter.java:48)
	at org.cryptomator.frontend.fuse.mount.Mounter.mount(Mounter.java:8)
	at org.cryptomator.common.vaults.FuseVolume.mount(FuseVolume.java:51)
	... 12 more
Caused by: ru.serce.jnrfuse.FuseException: Unable to mount FS
	at ru.serce.jnrfuse.AbstractFuseFS.mount(AbstractFuseFS.java:287)
	at org.cryptomator.frontend.fuse.mount.MacMounter.mount(MacMounter.java:46)
	... 14 more
Caused by: ru.serce.jnrfuse.FuseException: Unable to mount FS, return code = 1
	at ru.serce.jnrfuse.AbstractFuseFS.mount(AbstractFuseFS.java:283)
	... 15 more

Someone can help me? I have very important documents in this vault :confused:

2

Hey and welcome to the Cryptomator community :slightly_smiling_face:!

This Github issue should help you (which links to some topics in this forum as well) https://github.com/cryptomator/cryptomator/issues/1406 .

3

Hi SailReal!

I’ve been fix installing the “osxfuse”

  • In macOS terminal, execute:

brew install osxfuse

Another same problem with VeraCrypt has been fixed too.

Thanks for your support!

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