Cryptomator will not open a vault if I have my VPN running (NordVPN)

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1

If I have my VPN running, I am unable to open vaults. If I close the VPN, then vaults open with no problem.

Below is the error I get, after the long time out and spinning dialog, when the VPN is running and I try to open any of my vaults:

Error Code OCA2:QSHH:0GR3
org.cryptomator.common.vaults.Volume$VolumeException: org.cryptomator.frontend.webdav.mount.ProcessUtil$CommandTimeoutException: Command timed out.
	at org.cryptomator.desktop@1.6.17/org.cryptomator.common.vaults.WebDavVolume.mountServlet(WebDavVolume.java:87)
	at org.cryptomator.desktop@1.6.17/org.cryptomator.common.vaults.WebDavVolume.mount(WebDavVolume.java:49)
	at org.cryptomator.desktop@1.6.17/org.cryptomator.common.vaults.Vault.unlock(Vault.java:154)
	at org.cryptomator.desktop@1.6.17/org.cryptomator.ui.keyloading.KeyLoadingStrategy.use(KeyLoadingStrategy.java:79)
	at org.cryptomator.desktop@1.6.17/org.cryptomator.ui.unlock.UnlockWorkflow.attemptUnlock(UnlockWorkflow.java:72)
	at org.cryptomator.desktop@1.6.17/org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:62)
	at org.cryptomator.desktop@1.6.17/org.cryptomator.ui.unlock.UnlockWorkflow.call(UnlockWorkflow.java:35)
	at javafx.graphics/javafx.concurrent.Task$TaskCallable.call(Unknown Source)
	at java.base/java.util.concurrent.FutureTask.run(Unknown Source)
	at java.base/java.util.concurrent.CompletableFuture$AsyncRun.run(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
	at java.base/java.lang.Thread.run(Unknown Source)
Caused by: org.cryptomator.frontend.webdav.mount.ProcessUtil$CommandTimeoutException: Command timed out.
	at org.cryptomator.frontend.webdav@1.2.8/org.cryptomator.frontend.webdav.mount.ProcessUtil.waitFor(ProcessUtil.java:68)
	at org.cryptomator.frontend.webdav@1.2.8/org.cryptomator.frontend.webdav.mount.MacAppleScriptMounter.mount(MacAppleScriptMounter.java:41)
	at org.cryptomator.frontend.webdav@1.2.8/org.cryptomator.frontend.webdav.servlet.WebDavServletController.mount(WebDavServletController.java:102)
	at org.cryptomator.desktop@1.6.17/org.cryptomator.common.vaults.WebDavVolume.mountServlet(WebDavVolume.java:85)
	... 12 more
2

Seems you are using WebDAV as volume type.
Does this also happen when you switch the volume type to WinFSP (FUSE)?

3

Fuse isn’t installed so it doesn’t work at all.

Now Cryptomator just worked with VPN running.

At this point, I have no idea why it coughs up a hairball seemingly randomly.

It’s been a solid product for a while.