I want to export a Word file as PDFf using “Save as…” and then use PDF as file format.
If I save it on a Cryptomator-drive I get the error message “Die Datei kann nicht exportiert werden”
If I save it in a folder that is not managed by Cryptomator, all works fine.
I use “Fuse” as drive type.
Any ideas? Thanks!
I’m unable to reproduce this issue on macOS 13.2.1 (22D68) with Microsoft Word 16.70 (23021201) using either macFUSE 4.4.2 or FUSE-T 1.0.14.
Try using the
Print as PDF function to save the file!
I know that “trick”, and yes, that works. But the resulting pdf is not exactly the same. E.g. a background image is not part of an exported pdf, but visible when I print it to pdf.
And yes, another workaround is exporting the file elsewhere (in a no-Cryptomator-folder) and moving it afterwards.
But still there is a strange behaviour and I think it’s somehow related to Cryptomator/Fuse.
Yes, it’s a workaround and is not perfect. We will definitely take a look when we can reproduce this error.
@Divolezza My intent was for you to also mention your version numbers of all the softwares involved since I’m unable to reproduce this issue.
while finding out the versions I use to document it here I updated Cryptomator to 1.7.2 (from 1.7.1) and: it works now! Something must have changed.
So we can close this for now. Thank you!
Ah, I guess I forgot to add that I tried with Cryptomator 1.7.2 myself. Yes, it’s quite possible that it was fixed due to the wrong UID/GID being used with FUSE-T as stated in the release notes.