Continue Discussion 11 replies
December 2024

Prodigio

Thanks for the offer!

I‘m not sure anymore if I bought the lifetime access in the AppStore. Is there any way to check my license status within the app?

Also I do not see any way to purchase anything, which could tell me I already bought the lifetime access?

Thanks in advance!

1 reply
December 2024 ▶ Prodigio

tobihagemann

If you go into the settings inside the app and there is no "Unlock Full Version“ option below “About Cryptomator”, you already have the lifetime license. :slight_smile:

December 2024

BulgarTzar

What is the difference between the APK version and Play Store versions of the apps?

1 reply
December 2024 ▶ BulgarTzar

Michael

https://docs.cryptomator.org/en/latest/android/setup/#differences-between-variants-and-how-to-choose
You’re welcome.

December 2024

Sotni

Thank you!

I have moved from Google Play to GrapheneOS (unbelievably wonderful), so I very much appreciate being able to get my Android APK here.

Thanks for a fab product :slight_smile:

December 2024

Modular1289

Hi folks, Dumb question:

I bought this, and immediately received the Windows supporter certificate. However, how do I get the APK? None was sent to me, even though I was under the impression that’s how it worked. I can download the application from F-droid, but it challenges me to provide a license key. This does not seem to be the same as the Windows supporter certificate I received by email.

Thank you!

December 2024

Michael

The supporter certificate is to support the desktop development (all OS). Its not a license for Android. If you want to use cryptomator on Android, you’ll have to buy the android license. If you want to use it on iOS (read & write), you’ll have to buy the iOS licence.

see here: Pricing and Features

1 reply
December 2024 ▶ Michael

Modular1289

I understand that. So when it says you get them both by using the promo code, it doesn’t mean you get both by using the promo code, even though that is what is says?
image

If that is the case (and it was just worded poorly), can I “return” the supporter certificate? I just what the APK. I didn’t realize I would need a master’s degree in order to make such a purchase.

1 reply
December 2024

SailReal

What is wrong with this sentence? The promo code gives you a discount on the APK version of the Android app and the Supporter Certificate.

Also, on our website (where you bought it) there is this big blue banner that says a Supporter Certificate is not valid for Android and iOS:

Sure, send me a direct message with the email address you used to purchase it and we will initiate the refund process. You can also send it to support@cryptomator.org

1 reply
December 2024

jimdunn

Ah… I remember the days when this confused me as well. I think, in all the years of computing, I’ve only seen one other product/company do this. I understand now but I also understand how it can be confusing to others.

That said… I wonder if the reason the price has to go “up” is because it is a little confusing to people. : )

Happy New Year!!

P.S. In case I need to say… the “supporter certificate” is text that you put ONLY into the desktop version of Cryptomator… to (IIRC) allow special features and remove nags… and supports the developers. I love it because I’m a HUGE fan of “lifetime this that and the other”… but so few companies are able to stay in business giving lifetime codes/licenses/etc. So, everyone, jump in… you’ve only got a few more minutes… they make great stocking stuffers, er, I mean, envelope stuffers. : )

1 reply
December 2024 ▶ jimdunn

jimdunn

I just bought one and don’t even have an Android phone!!! Keep up the good work devs!!!